3-in-1 Hearing Amplifier
(1) Amplifies sound into your ear (2) Clarifies speech (3) Suppresses noise
Accentuates natural sound in specific environments.
Preset with 4 unique sound profiles.
Volume Control.
$299 per ear
Starting at $25/month with . Prequalify now

Features & Benefits

1 Amplify sounds

Hear soft sounds clearly.

2 Clarify speech

Listening to soft sounds that would be difficult for normal hearing individuals to hear (e.g. distant conversations)

3 Suppress noise

Accentuate sounds in specific listening environments.

Battery life

The batteries last for up to 12 days.

Sound

Choice of 4 pre-set sound profiles per ear. Each pre-set suppresses noise.

Water & perspiration resistant

Do you exercise regularly or live in a humid climate? The TRēO utilizes special nanotechnology for moisture protection of internal and external components.

Plus

  • Advanced 100% digital sound processing
  • Noise suppression
  • Automatic feedback cancellation
  • Unlimited customer support at support@ihearmedical.com. Customer Phone and Chat support is available Monday to Friday from 8:00AM to 6:00PM (PST).




Design

Compact design for a discreet behind-the-ear wear making it virtually invisible.

Left Ear

TRēO

Right Ear

The TReO by iHEAR is a PSAP (Personal Sound Amplification Product), a less expensive, comfortable and effective option for non-hearing impaired people. A sound amplifier can enhance natural sound from your TV, nature, music, or conversations with your family and friends.

Find the TReO at your nearest drugstore





If the TReO is not available in your nearest store, ask the manager or pharmacist to order it for you, or visit their website.
Starting at $25/month with . Prequalify now

Accessories

iHEAR Sport Lock

The iHEAR Sport Lock adds extra support to your hearing amplifier. This helps keep the device from coming out of your ear, and also assists in making the device easier to remove. Included with purchase of the TRēO device.


iHEAR 312 Batteries Pack

The iHEAR 312 Batteries Pack contains 6 batteries for powering TRēO for up to 2 months. Each battery lasts up to 12 days depending on daily use. Turning the device OFF when not in use is important to prolong battery life. Two-month supply included with purchase of the TRēO.


iHEAR Tips Pack

The TRēO Tip Pack contains 2 TRēO Tips (domes). Each tip provides a secure and comfortable fit in your ear and pre­vents feedback (whistling). 1-month supply of assorted sizes included with your TRēO purchase.

Instructional Videos

Selecting the Correct Tip Size


Inserting the Battery and Turning the TReo On & Off


Inserting & Removing the TReO



Watch the TRēO Disappear Behind Your Ear


Selecting Your TRēO Sound Profile


Optimizing Your TRēO Sound Profile



The TRēO Clear Wire


Replacing the TRēO Clear Wire


Attaching the Sport Lock to the TRēO



Care & Maintenance of the TRēO


Reattaching the Battery Door to the TRēO


Frequently Asked Questions

What Is a PSAP?

A PSAP (Personal Sound Amplification Product) is a less expensive, comfortable and effective option for non-hearing impaired people.

A sound amplifier can enhance natural sound from your TV, nature, music, or conversations with your family and friends.

What Is The Intended Use of the TRēO™?

Enjoy the TRēO™ by iHEAR while:

  • Listening to lectures with a distant speaker.
  • Listening to concerts or other musical performances.
  • Listening to soft sounds that would be difficult for normal hearing individuals to hear (e.g., distant conversations).
  • Hunting (listening for prey).
  • And bird watching.

TRēO™ is easy to use, comfortable, and affordable for everyday use. It comes in two versions: one specifically manufactured for your left ear and one for your right. In fact, it will offer better results if you wear one in each ear.

How Do I Select the Correct TRēO Tip Size?

To determine your ear tip size, start with the tip that’s already attached to the TRēO to make sure it’s firmly in place. Too tight? Go down a size. Too loose? Go up a size.

Each ear canal may require a different tip size. And if it feels too plugged up when you speak, try using one of the vented tips.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Selecting the Correct Tip Size

How Do I Insert the Battery into the TRēO? How Do I Turn the TRēO On and Off?

To insert the battery and turn the TRēO on, pull off the battery tab and wait 2 minutes for the battery to activate before closing the battery door. Swing open the battery door. Insert the battery with the positive side up and close the battery door. Your TRēO is now ON.

You may hear the start-up melody within the first few seconds as your device powers up, if it’s close enough to your ear. Open the battery door. Your TRēO is now OFF.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Inserting the Battery and Turning the TRēO™ On & Off

How Do I Insert and Remove the TRēO?

To insert the TRēO into your ear, gently insert the Tip into your ear. Then tuck the device behind your ear. Gently push the Tip into your ear to ensure it fits securely. Pulling your ear, up or back, may help facilitate proper insertion of the Tip.

To remove the TRēO from your ear, grab the clear wire and pull it away from your ear.

NOTE: Make sure that the Tip comes out with the TRēO. In case the Tip gets stuck in your ear canal, DO NOT attempt to remove it yourself. Immediately seek the assistance of a medical professional to remove the Tip.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Inserting & Removing the TRēO™

How Do I Make the TRēO Disappear Behind My Ear?

To make the TRēO disappear into your ear, gently insert the Tip into your ear. Then tuck the device behind your ear. Gently push the Tip into your ear to ensure it fits securely. Pulling your ear, up or back, may help facilitate proper insertion of the Tip.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Watch the TRēO Disappear Behind Your Ear

How Do I Select My TRēO Sound Profile?

With the TRēO out of your ear, turn on your TV & adjust the volume until speech is relatively loud. Now place the TRēO on your ear and gently insert the Tip into your ear canal.

If the Tip is inserted all the way into your canal and you continue to experience feedback, be sure to use a closed Tip and the next larger size. It is normal to experience some feedback if the device is not inserted to the proper depth.

Press the button and release to select your Sound Profile. Each press cycles to the next profile. The number of beeps indicates the Sound Profile setting you are in.

Select the Sound Profile with the best clarity and overall sound quality. Record your favorite profile number. To reset the devices, open and close the battery door. Profile 1 is the default profile where the device starts up each time the battery door is closed.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Selecting Your TRēO Sound Profile

How Do I Optimize My TRēO Sound Profile?

After you have selected your Sound Profile, you can adjust the volume in 2 steps for the loudness level you prefer. You can boost your Sound Profile volume by pressing the button for 2 seconds until you hear a high frequency beep. Repeat the volume boost for more loudness.

You have a maximum of 2 level boosts. You will hear 3 beeps when maximum volume is reached. To return to default volume boost setting, you must open and shut the battery door to turn your device off and on to reset defaults. Record your Sound Profile and Boost Level in the space provided.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Optimizing Your TRēO Sound Profile

How Do I Determine The Correct Length for the TRēO Clear Wire?

To determine the correct length for the TRēO Clear Wire, first, insert the Tip in your ear, then tuck the device behind your ear. Verify the correct length of the Clear Wire by checking your ear.

A wire that is too short will feel tight and the TRēO is pulled up and visible over the ear. But a wire that is too long will feel loose and the TRēO dangles behind the ear. A correctly fitting wire is flush to the side of the ear and the TRēO is securely hidden behind the ear.

If the Clear Wire is too long or too short, please contact iHEAR Customer Support with a photo of the TRēO worn for evaluation. If the size is incorrect, Customer Support will arrange to exchange for the correct size Clear Wire.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch The TRēO Clear Wire

How Do I Replace and Attach the TRēO Clear Wire?

To replace the Clear Wire, hold the clear wire and pull up and away from the TRēO. To attach the Clear Wire, make sure the Speaker color matches the Dot color next to the battery door on the TRēO. Push the Clear Wire connector firmly into the TRēO’s socket. Attach the Right and Left connectors to the corresponding Right and Left sockets. The Clear Wire should curve down as shown.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Replacing the TRēO Clear Wire

How Do I Attach the Sport Lock to the TRēO?

To attach the sport lock to the TRēO, remove the Tip from the end of the Speaker. Line up the sport lock to the speaker with the tail pointed to the speaker. Slide the sport lock onto the speaker until it is about halfway down. Then replace the Tip. You will feel a light click as the Tip locks in.

To use the sport lock, insert the Tip into your ear canal. After insertion, the tail of the sport lock sticks out straight away from your external ear lobe. Tuck the tail of the sport lock securely into the bottom external portion of your external ear to secure it properly. It will take about a week of daily wear for the sport lock to form to your ear.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Attaching the Sport Lock to the TRēO

How Do I Care & Maintain my TRēO™?

Proper care and maintenance of the TRēO are essential to device performance and longevity. Use the carrying case to store your device and supplies.

Clean the device daily using the Cleaning Wipes and replace the Tip every 30 days of use. Earwax build-up on the Tip may obstruct sound delivery and reduce the volume or degrade the sound quality.

Cleaning wipes and ear tips are available for purchase in the iHEAR online store: visit www.iHEARMedical.com. Do not use isopropyl alcohol or other cleaning solvents to clean the TRēO. This may damage the device and void the warranty.

When you plan to not use your TRēO for a prolonged period of time, remove the battery from the TRēO to prevent battery corrosion and damage.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Care & Maintenance of the TRēO

How Do I Reattach the Battery Door to the TRēO?

The battery door is removable. Should the battery door come off when opening or closing, gently snap the battery hook to the pin.

If you have more questions, feel free to contact us at 1-844-443-2744 or email support@iHEARmedical.com. Watch Reattaching the Battery Door to the TRēO

Warranty & Specifications

iHEAR Medical, Inc. Limited One Year Warranty

This warranty is extended to the original purchaser and covers defects in material and workmanship for a period of one year from the date of shipment of the device.

If the device contains a defect in material or workmanship, iHEAR Medical, Inc., at its option will repair or replace the device at no charge except for transportation to and from the point of service. It is the purchaser’s responsibility to return the device directly to iHEAR Medical, Inc. after receiving authorization to return.

This warranty does not cover breakage or failure due to tampering, misuse, carelessness, improper
maintenance, excessive wax build-up, accidents, liquid exposure or modification. The warranty is void if the device is repaired by anyone other than iHEAR Medical, Inc.

Warranty Returns

Contact Customer Support to obtain a warranty return authorization RMA (Return Material Authorization) number through any of the following:

Toll Free: 1-844-IHEAR44 (1-844-443-2744)
Email: support@iHEARmedical.com

iHEAR will only accept authorized warranty returns with an RMA number labeled on the package.

Technical Specifications

Maximum Sound Output 115 dBSPL
Maximum Peak Gain 30 dB
Frequency Range200 – 8000 Hz
Total Harmonic Distortion 1% (ANSI S3.22)
Equivalent Input Noise 13 dBSPL Maximum
Battery Type 312 Zinc Air

TReO™ User Guide


Download PDF

TReO™ Easy Setup Guide


Download PDF

© 2019 iHEAR Medical, Inc. All rights reserved.

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